Vinted Members Share Anger Regarding Sizing Modifications

Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.

The popular resale platform has revised its measurement guidelines for female and kids' apparel failing to inform all users about the change.

Digital Channels Reaction

Countless users and merchants are expressing on platforms stating that platform listings now display a modified sizing category versus the original listing as a result of the reclassification.

The company said the updated approach better aligns with other platforms.

The platform has recommended to check their listings and manually change the size when needed, which has left users frustrated.

Sizing System Changes

Previously, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.

The revised method features a letter and a range for example S/UK 8-10.

With some products, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.

Member Stories

Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

A different member, based in Glasgow, stated items she posted with size 14 tags were showing in the marketplace as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.

Manual Updates

Charlotte Lunn, from Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".

"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she said.

Platform Context

The app has more than 100 million users, with 18 million British users.

It has become a favored option to second-hand platforms like eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices after backlash from users.

Kristen Peterson
Kristen Peterson

A seasoned business analyst with over a decade of experience in global markets and digital transformation strategies.